Patient Care Advocate - Urgent Care & Verification

HCA Healthcare, Inc.; Pooler (GA); In loco; USD 32.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive benefits

Wellbeing support

Paid time off

Retirement resources

Education assistance

Fertility and family benefits

Descrizione del lavoro

CareNow, part of HCA Healthcare, is seeking a Patient Care Representative to support patient access and insurance verification in our clinics. You will ensure smooth check-in, assist callers, and verify insurance to enable efficient service.

This role emphasizes patient-first care within a large healthcare network. You will check in patients, answer calls, verify insurance, and help with paperwork, contributing to a seamless patient experience.

Competenze

• 1 year of clinical experience in a patient care setting preferred.
• BLS certification within 30 days of start required.
• Strong customer service skills.
• Ability to work with multiple computer programs.

Mansioni

• Check in patients promptly and follow web check-in procedures.
• Answer clinic calls and route questions as needed.
• Verify insurance information in a timely, accurate manner.
• Follow the occupational client’s preference card and procedures.
• Review patient paperwork for completeness and collect insurance/demographic info.
• Complete Daily Balance Checklist after each shift with all payments documented.

Conoscenze

Customer service

Clinical experience

Computer skills

Formazione

BLS certification

Descrizione del lavoro

CareNow, part of HCA Healthcare, is seeking a Patient Care Representative to support patient access and insurance verification in our clinics. You will ensure smooth check-in, assist callers, and verify insurance to enable efficient service.

This role emphasizes patient-first care within a large healthcare network. You will check in patients, answer calls, verify insurance, and help with paperwork, contributing to a seamless patient experience.