Patient Care Coordinator (Urgent Care)

HCA Healthcare, Inc.; Franklin (TN); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

401(k) plan with match

Descripción de la vacante

CareNow Urgent Care Clinic is seeking a Patient Care Representative to support patient intake and administrative processes, ensuring smooth front-desk operations for our urgent care network.

The role involves verifying demographics and insurance, answering calls, and coordinating with clinical staff to deliver patient-centered care. The candidate should have clinical experience, be able to use multiple computer systems, and obtain BLS certification within 30 days of starting.

Formación

• 1 year of clinical experience in a patient care setting is preferred.
• Obtain BLS certification within 30 days of start required.
• Strong customer service skills.
• Ability to work with multiple computer programs.

Responsabilidades

• Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed.
• Answers phone calls to the clinic and provides information or refers questions to others as needed.
• Verifies insurance timely and accurately.
• Ensures the occupational client’s preference card is followed and occupational procedures.
• Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information.
• Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented.

Conocimientos

1 year clinical experience

Strong customer service

Ability to work with multiple computer

Descripción del empleo

CareNow Urgent Care Clinic is seeking a Patient Care Representative to support patient intake and administrative processes, ensuring smooth front-desk operations for our urgent care network.

The role involves verifying demographics and insurance, answering calls, and coordinating with clinical staff to deliver patient-centered care. The candidate should have clinical experience, be able to use multiple computer systems, and obtain BLS certification within 30 days of starting.