Patient Care Coordinator PRN (Urgent Care)

HCA Healthcare, Inc.; San Antonio (TX); On-site; USD 19,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

401(k) match

Employee Stock Purchase Plan

Tuition assistance

Dependent scholarships

Life insurance

Job summary

CareNow Urgent Care, part of HCA Healthcare, is seeking a Patient Care Representative (PRN). The role supports patient care and front desk operations, ensuring smooth check-in, insurance verification, and accurate documentation.

The clinic hours require flexibility to cover Monday–Friday days, Saturdays, and Sundays as listed. The team emphasizes patient-centered care and collaboration, with opportunities to grow within a large healthcare network.

Qualifications

• 1 year of clinical experience in a patient care setting is preferred.
• Obtain BLS certification within 30 days of start required.
• Strong customer service skills.
• Ability to work with multiple computer programs.

Responsibilities

• Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed.
• Answers phone calls to the clinic and provides information or refers questions to others as needed.
• Verifies insurance timely and accurately.
• Ensures the occupational client’s preference card is followed and occupational procedures.
• Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information.
• Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented.

Skills

Clinical experience

BLS certification

Customer service

Computer skills

Job description

CareNow Urgent Care, part of HCA Healthcare, is seeking a Patient Care Representative (PRN). The role supports patient care and front desk operations, ensuring smooth check-in, insurance verification, and accurate documentation.

The clinic hours require flexibility to cover Monday–Friday days, Saturdays, and Sundays as listed. The team emphasizes patient-centered care and collaboration, with opportunities to grow within a large healthcare network.