Urgent Care Patient Access Coordinator

MedStar Health; Washington (District of Columbia); On-site; USD 26,000 - 45,000; Full time

Job summary

MedStar Health Urgent Care is seeking a front desk associate to greet patients, schedule visits, verify insurance, and collect co-pays in a fast-paced setting. You will register patients, post time-of-service payments, and update records while ensuring smooth patient flow.

Strong communication and basic medical terminology knowledge are essential for delivering courteous, reliable service in a demanding environment.

Qualifications

• High school diploma or GED required.
• One year of education may substitute for one year of work experience.
• Experience in health care or medical setting preferred.

Responsibilities

• Greet patients and coordinate intake and appointments.
• Register patients and verify insurance, collect co-pays.
• Post time-of-service payments and update records.
• Provide follow-up appointment information and test requisitions.

Skills

Interpersonal communication

Customer service

Phone etiquette

Medical terminology

Education

High School Diploma or GED

Job description

MedStar Health Urgent Care is seeking a front desk associate to greet patients, schedule visits, verify insurance, and collect co-pays in a fast-paced setting. You will register patients, post time-of-service payments, and update records while ensuring smooth patient flow.

Strong communication and basic medical terminology knowledge are essential for delivering courteous, reliable service in a demanding environment.