Urgent Care Front Desk Specialist - Patient-Focused

Health md urgent care; West Springfield (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare provider in West Springfield is seeking a reliable Medical Receptionist to join their urgent care team. The ideal candidate will have skills in managing patient flow, verifying insurance, and handling multi-line phone systems. Attention to detail, strong communication skills, and the ability to work in a fast-paced environment are essential. This role contributes positively to the clinical team and provides a welcoming atmosphere for patients.

Qualifications

• Prior medical receptionist or healthcare front desk experience preferred.
• Knowledge of insurance verification and basic billing procedures.
• Ability to work in a high-volume environment.

Responsibilities

• Greeting and checking in patients in a friendly manner.
• Verifying insurance eligibility and collecting co-payments.
• Scheduling appointments and managing patient flow.
• Entering and updating patient information accurately.

Skills

Strong communication skills

Customer service skills

Ability to multitask

Dependability

Tools

EMR systems

Basic computer applications

Job description

A healthcare provider in West Springfield is seeking a reliable Medical Receptionist to join their urgent care team. The ideal candidate will have skills in managing patient flow, verifying insurance, and handling multi-line phone systems. Attention to detail, strong communication skills, and the ability to work in a fast-paced environment are essential. This role contributes positively to the clinical team and provides a welcoming atmosphere for patients.