Urgent Care Patient Concierge & Scheduling Specialist

Independence Health System; Greensburg (Westmoreland County); On-site; USD 32,000 - 42,000; Full time

Job summary

A healthcare provider is seeking a Patient Services Associate to perform essential administrative tasks in urgent care. This role involves direct patient contact to collect insurance information, schedule appointments, and manage patient flow. Strong communication, organizational skills, and a high school diploma are required. The position promotes a healthy work culture and emphasizes teamwork in providing excellent patient care.

Qualifications

• Strong ability to communicate complex topics to diverse audiences.
• Good organizational skills and sound judgment.

Responsibilities

• Perform administrative functions in support of the Physician Practice.
• Ensure positive customer service atmosphere in the reception area.
• Process patient information and assist with scheduling.
• Facilitate referrals and authorizations.
• Act as a patient advocate.

Skills

Customer service

Leadership

Organizational skills

Communication

Education

High School Diploma or GED

Job description

A healthcare provider is seeking a Patient Services Associate to perform essential administrative tasks in urgent care. This role involves direct patient contact to collect insurance information, schedule appointments, and manage patient flow. Strong communication, organizational skills, and a high school diploma are required. The position promotes a healthy work culture and emphasizes teamwork in providing excellent patient care.