Overview
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.
Medical Assistant
Shift: 10am-10pm
Inova, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, operate urgent care centers across Northern Virginia. At Inova-GoHealth Urgent Care, we place the needs of our patients first by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team!
Benefits
- Medical, Dental, Vision, 401k matching
- Employee assistance and wellness programs including a strong focus on promoting mental health
- Generous Paid time off
- Bonus: Up to $600/month
- Growth opportunities
Responsibilities
The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interviews patients, measures vital signs (pulse rate, temperature, blood pressure, weight, and height) and records information on patients' charts. Draws and collects blood samples from patients and prepares specimens for laboratory analysis. Prepares treatment rooms for examination of patients.
Job Requirements
Education
- High School Diploma — required
- Graduate of a Medical Assisting Program — preferred
Work Experience
- 1 year of Medical Assistant experience — required
- Front Desk experience — preferred
- Basic Life Support (BLS) — required at time of hire
- Must be obtained through the American Red Cross (ARC) or American Heart Association (AHA).
Certification Requirements
One of the following certifications is required for candidates with less than three years of Medical Assistant experience:
- CCMA – Certified Clinical Medical Assistant (NHA – National Healthcareer Association)
- CMA – Certified Medical Assistant (AAMA – American Association of Medical Assistants OR CHP- Certified Health Professionals)
- RMA – Registered Medical Assistant (AMT – American Medical Technologists OR AAH- American Allied Health OR ARMA- American Registry of Medical Assistants)
- NCMA – National Certified Medical Assistant (NCCT – National Center for Competency Testing)
- NRCMA – Nationally Registered Certified Medical Assistant (NAHP – National Association for Health Professionals)
Certification Alternatives
In lieu of an approved MA certification, candidates may qualify with the following:
- 3+ years of Medical Assistant work experience AND
- 1+ year of experience in a Hospital, Emergency Room, or Urgent Care setting
Note: Candidates hired without an approved MA certification must obtain one within 6 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
Alternative Credentials (accepted at time of hire)
- Graduate of an Accredited School of Nursing, LPN, or RN
- EMT – Emergency Medical Technician (National Registry of Emergency Medical Technicians)
- Paramedic (National Registry of Emergency Medical Technicians)
- CNA – Certified Nursing Assistant
Additional Requirements
- CPOE (Computerized Provider Order Entry) certification — must be obtained within two weeks of start date.
Essential Functions
- Conduct patient registration, including securing required paperwork and insurance documentation, verification of insurance and patient eligibility.
- Process co-pays and schedule patient appointments for the assigned center.
- Coordinate provider referrals to the assigned Specialist.
- Answer patient questions regarding their care and keep them informed of their status.
- Inform technical staff of patient flow.
- Prepare patients for examination, including interviewing to verify patient information and medical history; confirm purpose of visit.
- Perform preliminary physical tests (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to the provider as needed.
- Conduct point-of-care testing as needed (e.g., flu, strep, urinalysis, ECG, HCG) and provide patient information to the provider.
- Stock supplies and maintain exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
- Maintain supply inventory levels and check expiration dates on supplies.
- Maintain medical records and scan charts to patient files.
- Answer phone calls and manage daily mail and inquiries.
- Ensure reception is well maintained and conduct courtesy call-backs for patient follow-up.
- Perform opening and closing duties, including cashing out and end-of-day communication, and securing the building.
- Follow operating instructions to perform and document daily controls and calibration of equipment; maintain QA/QC logs and submit repair tickets as needed.
- All other duties as assigned.
Knowledge, Skills, and Abilities
- Basic Medical Assistant duties
- Ability to type quickly and use basic computer applications
- Proficient in Microsoft Word and Excel
- Detail oriented; able to rely on experience and judgment to perform a variety of tasks and work on a team
- Exceptional written and verbal communication skills
- Able to interact with all persons with fairness, respect and sensitivity to cultural/social differences
Note: This job description is not inclusive of all duties of the position. You may be asked by leaders to perform additional tasks as needed.