Medical Front Desk & Scheduling Specialist

Orlando Health, Inc.; Orlando (FL); Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Tuition reimbursement

PSLF support

Leadership development programs

Medical/dental/vision coverage

Well-being programs

Retirement match

Paid parental leave

PTO

Flexible leave options

Fertility benefits

Adoption assistance

Backup care for children/elders/pets

Pet insurance

Résumé du poste

Orlando Health is seeking a Front Office Assistant in Zephyrhills/Orlando area to support ambulatory/physician office operations. Responsibilities include patient registration, scheduling, and referrals under supervision of Practice Operations leadership.

Ideal candidates have a High School diploma and at least six months in clerical or customer service roles, with strong communication and multitasking abilities.

Qualifications

• High School graduate or equivalent.
• Six (6) months’ experience in a clerical office, or general business, and/or customer service setting.

Responsabilités

• Schedules patient appointments according to practice specific scheduling protocols and patient preference, including pre-certification and authorization when required.
• Obtains accurate and complete patient demographic and insurance information.
• Processes requests for medical records per policies and procedures.
• Maintains compliance with Orlando Health policies and procedures.
• Demonstrates competency in use of office equipment and answers telephone calls appropriately.
• Contributes to overall patient satisfaction and maintains professional interactions with patients and families.

Connaissances

Customer service

Communication

Multi-tasking

Formation

High School diploma

Description du poste

Orlando Health is seeking a Front Office Assistant in Zephyrhills/Orlando area to support ambulatory/physician office operations. Responsibilities include patient registration, scheduling, and referrals under supervision of Practice Operations leadership.

Ideal candidates have a High School diploma and at least six months in clerical or customer service roles, with strong communication and multitasking abilities.