Urgent Care Front Desk Specialist

Cape Cod Healthcare Inc.; Teaticket (MA); On-site; USD 29,000 - 34,000; Full time

Job summary

Cape Cod Healthcare Inc. in Teaticket, MA is seeking a clerical/secretarial assistant to support the MAC-Falmouth Urgent Care. The role includes patient registration, copay collection, greeting patients, answering phones, and handling records with accuracy.

Responsibilities extend to filing, billing coordination, and coordinating with on-call providers, while maintaining confidentiality and professional service. 38 hours/week with rotating days/evenings.

Qualifications

• 1+ year of office/clerical experience.
• Strong communication and interpersonal skills.
• Familiarity with medical terminology preferred.
• Proficiency with standard office software.

Responsibilities

• Provide secretarial/clerical coverage in a professional manner.
• Greet patients, collect demographics, register and collect copays.
• Answer phones, direct calls, and take accurate messages.
• Obtain consents to bill third parties and manage records.
• Scan and file documents; refer to billing as needed.
• Maintain patient records and assist with physician communications.
• Support billing/inquiries and ensure smooth daily flow.

Skills

Strong communication

Interpersonal skills

Office software proficiency

Medical terminology

Tools

MS Office

Job description

Cape Cod Healthcare Inc. in Teaticket, MA is seeking a clerical/secretarial assistant to support the MAC-Falmouth Urgent Care. The role includes patient registration, copay collection, greeting patients, answering phones, and handling records with accuracy.

Responsibilities extend to filing, billing coordination, and coordinating with on-call providers, while maintaining confidentiality and professional service. 38 hours/week with rotating days/evenings.