Urgent Care Front Desk & Patient Services Coordinator

Cape Cod Healthcare Inc; Hyannis (MA); On-site; USD 29,000 - 34,000; Part time

Job summary

Medical Affiliates of Cape Cod, located in Hyannis, MA, is seeking an Urgent Care Receptionist to provide clerical and patient-facing support in a fast-paced environment. The role includes greeting patients, registering demographic and insurance data, and handling calls and messages with professionalism.

The position involves processing copays, coordinating with physicians and on-call providers, maintaining accurate records, and adapting to varying patient volumes.

Qualifications

• 1+ year of office experience preferred.
• Medical terminology knowledge preferred.
• Strong written and verbal communication skills required.
• Experience with current office technology and standard software applications.

Responsibilities

• Greet patients, collect demographic and insurance information, and register patients in the system.
• Review payment policies and collect copays at time of service.
• Answer phones within four rings and direct calls; take accurate messages.
• Maintain patient records and assist with chart retrieval and scanning as needed.
• Support physicians by coordinating with on-call providers and primary care physicians.
• Ensure accurate maintenance of administrative records and adapt to fluctuations in patient volume.

Skills

Office experience

Medical terminology

Communication skills

Office IT skills

Tools

Office software

Job description

Medical Affiliates of Cape Cod, located in Hyannis, MA, is seeking an Urgent Care Receptionist to provide clerical and patient-facing support in a fast-paced environment. The role includes greeting patients, registering demographic and insurance data, and handling calls and messages with professionalism.

The position involves processing copays, coordinating with physicians and on-call providers, maintaining accurate records, and adapting to varying patient volumes.