Front Office Assistant: Patient Care & Scheduling

Florida Medical Clinic Orlando Health; Wesley Chapel (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

PSLF (Public Service Loan Forgiveness)

Leadership development programs

Health insurance

Dental, vision coverage

Well-being programs

Employer retirement match (up to 5%)

Paid parental leave (4 weeks)

Paid time off (PTO)

Flexible leave options

Fertility benefits

Adoption assistance

Backup care for children/elders/pets

Pet insurance

Job summary

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations within the Family Practice department. You will handle patient registration, appointment scheduling, telephone coverage, and referrals under supervision.

This role requires attention to accurate data collection, compliance with policies, timely attendance, and professional patient interactions.

Qualifications

• High School graduate or equivalent.
• Six (6) months’ experience in a clerical office, or general business, and/or customer service setting.

Responsibilities

• Schedules patient appointments according to practice protocols and patient preferences.
• Obtains accurate patient demographic and insurance information.
• Processes requests for medical records per policies.
• Adheres to policy procedures and value statements.
• Demonstrates competence in using office equipment and answering calls.
• Maintains professional interactions with patients and families.

Skills

Customer service

Scheduling

Office equipment operation

Education

High School diploma or equivalent

Job description

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations within the Family Practice department. You will handle patient registration, appointment scheduling, telephone coverage, and referrals under supervision.

This role requires attention to accurate data collection, compliance with policies, timely attendance, and professional patient interactions.