Upscale Server: Wine, Cocktails & Guest Experience

Omni Hotels; Charlottesville, Northern (VA, KY); Hybrid; USD 2,066,000 - 3,444,000; Full time

Job summary

Omni Hotels is seeking a Server in Charlottesville, VA to provide prompt, courteous service to guests in our dining room, and to uphold Omni Moments of Service Standards. You will greet guests, take orders, answer questions about food and beverages, communicate dietary needs to the kitchen, and process payments using MICROS.

The role requires at least 1 year of serving experience, familiarity with wine and cocktails, cash handling, and the ability to work varied shifts, including weekends and

Qualifications

• Minimum 1 year serving experience in a high-volume environment.
• Familiarity with wine, spirits, and beer is a plus.
• Ability to clearly communicate in English with guests and team members.
• Strong cash handling and MICROS input experience.
• Excellent customer service and problem-solving skills.

Responsibilities

• Greet guests promptly and courteously; provide superior service.
• Take orders and answer questions about food and beverage offerings.
• Suggest daily specials and accommodate dietary needs with the culinary team.
• Record transactions in MICROS and handle payments accurately.
• Maintain cleanliness of work areas and service stations throughout shift.
• Ensure tables are set properly and reset service areas as needed.
• Protect guests by preventing overserving and promoting safe dining.

Job description

Omni Hotels is seeking a Server in Charlottesville, VA to provide prompt, courteous service to guests in our dining room, and to uphold Omni Moments of Service Standards. You will greet guests, take orders, answer questions about food and beverages, communicate dietary needs to the kitchen, and process payments using MICROS.

The role requires at least 1 year of serving experience, familiarity with wine and cocktails, cash handling, and the ability to work varied shifts, including weekends and