Upscale Server & Guest Experience Specialist

Cooper's Hawk Winery; Burr Ridge (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

50% Dining Discount

40% Retail Wine Discount

20% Private Events Discount

Monthly Wine Tasting for Two

Medical Insurance

Job summary

Cooper's Hawk Winery and Restaurants is seeking friendly servers to enhance guest experiences in a lively, upscale casual dining setting. You’ll learn the menu and wine offerings, use the POS system, and deliver attentive service while representing the Wine Club program.

A passion for hospitality and teamwork is essential, with opportunities for growth and compensation aligned with performance. All team members enjoy robust benefits, flexible schedules, and ongoing wine and culinary education,

Qualifications

• At least 21 years of age and six months of server experience.
• Experience in full service or upscale casual dining preferred.
• Comfort speaking about food, wine, and our Wine Club program.
• A passion for hospitality and teamwork.
• Ability to multitask and stay calm in a fast-paced setting.
• Ability to lift 40 pounds and stand up to 10 hours.
• Must be able to read, write, and understand English.
• Flexible availability, including weekends and some holidays.

Responsibilities

• Serve food and drinks with speed and care.
• Follow legal guidelines for alcohol service.
• Take initiative to solve problems and support the guest experience.
• Jump in where needed to help the team.
• Communicate clearly with the Kitchen, Hosts, Runners, Bartenders, and Managers.

Skills

Server experience

Customer service

Communication skills

Teamwork

POS system

Tools

POS system

Job description

Cooper's Hawk Winery and Restaurants is seeking friendly servers to enhance guest experiences in a lively, upscale casual dining setting. You’ll learn the menu and wine offerings, use the POS system, and deliver attentive service while representing the Wine Club program.

A passion for hospitality and teamwork is essential, with opportunities for growth and compensation aligned with performance. All team members enjoy robust benefits, flexible schedules, and ongoing wine and culinary education,