Guest Experience Concierge - Wine & Hospitality

Cooper's Hawk Winery; Kansas City (MO); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

50% dining & carryout discount

40% wine discount

20% retail & private events discount

Monthly wine tasting for two

Health insurance and telemedicine

401(k) with company match

Flexible scheduling

Paid time off

Wine & culinary education

Job summary

Cooper’s Hawk Winery is looking for friendly Servers who guide guests through our food, wine, and Wine Club with confidence and care. You’ll contribute to memorable experiences, work with a warm team, and uphold high standards of hospitality in a fast-paced, upscale casual setting.

This role includes learning the menu and wine list, using the POS system accurately, and engaging guests with personalized recommendations.

Qualifications

• Six months of server experience or more
• Experience in full service or upscale casual dining preferred
• Comfort speaking about food, wine, and Wine Club
• Must be able to read, write, and understand English

Responsibilities

• Greet guests and take food and beverage orders
• Serve food and drinks with speed and care
• Follow alcohol service guidelines
• Use POS system for payments
• Educate guests about the Wine Club perks

Skills

Guest service

Wine knowledge

Communication

Teamwork

Multitasking

Job description

Cooper’s Hawk Winery is looking for friendly Servers who guide guests through our food, wine, and Wine Club with confidence and care. You’ll contribute to memorable experiences, work with a warm team, and uphold high standards of hospitality in a fast-paced, upscale casual setting.

This role includes learning the menu and wine list, using the POS system accurately, and engaging guests with personalized recommendations.