Upscale Restaurant Server — Elevate Guest Experience

Michael Jordan; Mohegan (CT); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Generous Paid Vacation

Paid Sick Leave

Premium holiday pay

Dining Discount

Family Meal

Medical, Dental and Vision insurances

Free supplemental health benefit (tele

Voluntary Short-Term Disability

Voluntary Critical Illness

Voluntary Critical Accident Insurances

Naturalization Exam Reimbursement

Referral Program Bonus

Pre-tax Commuter Benefits

Job summary

Michael Jordan's Restaurants at Mohegan Sun in Connecticut is seeking an attentive Server to warmly greet guests, take and enter orders into the POS, and maintain accurate records while balancing receipts.

You will describe menu items confidently, participate in service meetings, and support teammates. The role requires 1–2 years of experience, basic computer skills, and the ability to stand for long periods.

Qualifications

• At least 18 years of age.
• High school education or equivalent.
• 1-2 years of experience.
• Basic computer skills.
• Ability to deal with guests in a professional manner under high stress.
• Ability to lift up to 25 pounds regularly.
• Frequent long periods of standing and walking.
• Ability to reach, stoop or bend as needed to perform duties.
• Visual and auditory tasks to perform job functions.

Responsibilities

• Greet guests, accurately take food and drink order and enter it into the POS.
• Record and account for all items ordered, process payments, and balance receipts.
• Tailor service and add personalization.
• Participate in daily service meetings.
• Take ownership of designated station.
• Maintain comprehensive knowledge of menu items and culinary terms.
• Describe all menu items including daily additions.
• Clean and maintain workstation per procedures.
• Assist other stations and in training new staff.
• Report issues to management promptly.
• Attend mandatory meetings when scheduled.
• Upsell specials, meals, and beverages to guests.
• Monitor guests to fulfill additional requests.
• Communicate guest feedback to management.

Skills

Guest service

POS system

Cash handling

Communication

Education

High school diploma or equivalent

Job description

Michael Jordan's Restaurants at Mohegan Sun in Connecticut is seeking an attentive Server to warmly greet guests, take and enter orders into the POS, and maintain accurate records while balancing receipts.

You will describe menu items confidently, participate in service meetings, and support teammates. The role requires 1–2 years of experience, basic computer skills, and the ability to stand for long periods.