Guest-Experience Food Server & Upsell Expert

Mohegan PA; Connecticut; Hybrid; USD 19.000 - 30.000; Vollzeit

Zusammenfassung

Mohegan Sun in Connecticut is seeking a friendly and energetic server to welcome guests at our outlet or hotel dining area. You will take orders, enter them into the POS, and actively upsell beverages and menu items to enhance the guest experience.

You will coordinate table service, deliver meals, manage payments, and maintain cleanliness and station readiness. Flexibility with shifts and strong teamwork are required to thrive in our fast-paced environment.

Qualifikationen

• Previous guest service experience is required.
• Excellent written and verbal communication skills.
• Knowledge of beverage service guidelines and liquor laws.
• Strong tray handling and multitasking abilities.
• Good understanding of food and beverage terminology.

Aufgaben

• Takes guest orders and enters them into the POS system.
• Actively upsells products and uses endorsements.
• Coordinates all food and beverage service at the table including pre-setting, serving and pre-bussing.
• Handles all payments accurately per established procedures.
• Delivers food and beverage to guest rooms when required and clears trays.
• Completes side work and maintains shift responsibilities.
• Maintains cleanliness of the outlet and assists with table setup for events.
• Performs opening and closing duties.

Kenntnisse

Excellent communication skills

Tray handling

POS knowledge

Wine and beverage knowledge

Customer service

Tools

POS system

Jobbeschreibung

Mohegan Sun in Connecticut is seeking a friendly and energetic server to welcome guests at our outlet or hotel dining area. You will take orders, enter them into the POS, and actively upsell beverages and menu items to enhance the guest experience.

You will coordinate table service, deliver meals, manage payments, and maintain cleanliness and station readiness. Flexibility with shifts and strong teamwork are required to thrive in our fast-paced environment.