Server - Michael Jordan's Steak House

Cornerstone Restaurant Group; Connecticut; Híbrido; USD 21 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid vacation

Sick leave

Holiday pay

Dining discount

Family meal

Medical insurance

Dental insurance

Vision insurance

Telehealth

EAP

Disability insurance

Critical illness insurance

Naturalization aid

Referral program

Commuter benefits

Resumo da oferta

Cornerstone Restaurant Group is seeking a friendly server for Michael Jordan's Steak House at Mohegan Sun in Connecticut. You will greet guests, take and enter orders, and ensure accurate processing of payments while delivering elevated service.

Responsibilities include maintaining menu knowledge, upselling daily specials, participating in service meetings, and assisting in training new staff. Must be 18+, HS diploma, 1–2 years experience, basic computer skills, and able to lift up to 25 pounds.

Qualificações

• 1–2 years of experience in a hospitality setting.
• Basic computer skills.
• Ability to lift up to 25 pounds.
• Maintain a professional demeanor with guests in high-stress situations.

Responsabilidades

• Greet guests and take food and drink orders.
• Enter orders into the POS, process payments, and balance receipts.
• Tailor service with personalized attention.
• Maintain knowledge of menu items and daily specials.
• Describe menu items clearly and upsell to guests.
• Keep workstation clean and assist other stations.
• Help train new service staff.
• Attend mandatory meetings and report issues to management.

Conhecimentos

Experience 1-2 years

Computer skills

Professionalism

Customer service

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Description

Michael Jordan's Restaurants are a collaboration between Cornerstone Restaurant Group (CRG) and the greatest athlete of his generation, Michael Jordan. Located in the Mohegan Sun Casino in Connecticut, Michael Jordan's Steak House, MJ23 Sports Bar & Grill, and Sol Toro are a collection of elevated food, thoughtful beverages, and Heartfelt Hospitality.

Server Responsibilities

• Greet guests, accurately take food and drink order and enter it into the POS
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
• Make a constant effort to tailor service and add personalization
• Participate in daily service meetings
• Take ownership of designated station
• Maintain a comprehensive knowledge of menu items, food preparation techniques, and culinary terminology
• Articulately describe all menu items, including daily additions to the menu
• Ongoing cleaning and maintenance of workstation according to established restaurant procedures
• Assist other stations whenever necessary
• Assist in training new service staff
• Report problem situations to management immediately
• Attend mandatory meetings when scheduled
• Always recommend specials, meals, appetizers, and/or beverages to the guests in an up-selling manner and answers any questions
• Monitor guests to fulfill additional requests
• Communicate any difficulties, guest comments, and other relevant information to your manager

The preceding reflects management’s definition of essential functions for the Server position but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons.

Server Benefits

• Generous Paid Vacation (earn immediately, up to 40 hours in your first year)
• Paid Sick Leave
• Premium holiday pay
• Dining Discount
• Family Meal
• Medical, Dental and Vision insurances (must average 30 hrs/week)
• Free supplemental health benefit program (telehealth, EAP, Rx)
• Voluntary Short-Term Disability, Voluntary Critical Illness, and Voluntary Critical Accident Insurances Offered
• Naturalization Exam Reimbursement
• Referral Program Bonus
• Pre-tax Commuter Benefits

Requirements

• At least 18 years of age
• High school education or equivalent
• 1-2 years of experience
• Basic computer skills
• Ability to deal with guests in a professional manner while maintaining a composed demeanor in high stress situations
• Ability to lift and carry objects weighing up to 25 pounds on a regular basis
• Frequent long periods of standing and walking are expected during the workday
• Ability to reach for objects and stoop or bend as needed to perform job duties
• This position may involve visual and auditory tasks, including the ability to see and hear adequately to perform job functions