Server - Michael Jordan's Steak House

Michael Jordan; Mohegan (CT); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Generous Paid Vacation

Paid Sick Leave

Premium holiday pay

Dining Discount

Family Meal

Medical, Dental and Vision insurances

Free supplemental health benefit (tele

Voluntary Short-Term Disability

Voluntary Critical Illness

Voluntary Critical Accident Insurances

Naturalization Exam Reimbursement

Referral Program Bonus

Pre-tax Commuter Benefits

Job summary

Michael Jordan's Restaurants at Mohegan Sun in Connecticut is seeking an attentive Server to warmly greet guests, take and enter orders into the POS, and maintain accurate records while balancing receipts.

You will describe menu items confidently, participate in service meetings, and support teammates. The role requires 1–2 years of experience, basic computer skills, and the ability to stand for long periods.

Qualifications

• At least 18 years of age.
• High school education or equivalent.
• 1-2 years of experience.
• Basic computer skills.
• Ability to deal with guests in a professional manner under high stress.
• Ability to lift up to 25 pounds regularly.
• Frequent long periods of standing and walking.
• Ability to reach, stoop or bend as needed to perform duties.
• Visual and auditory tasks to perform job functions.

Responsibilities

• Greet guests, accurately take food and drink order and enter it into the POS.
• Record and account for all items ordered, process payments, and balance receipts.
• Tailor service and add personalization.
• Participate in daily service meetings.
• Take ownership of designated station.
• Maintain comprehensive knowledge of menu items and culinary terms.
• Describe all menu items including daily additions.
• Clean and maintain workstation per procedures.
• Assist other stations and in training new staff.
• Report issues to management promptly.
• Attend mandatory meetings when scheduled.
• Upsell specials, meals, and beverages to guests.
• Monitor guests to fulfill additional requests.
• Communicate guest feedback to management.

Skills

Guest service

POS system

Cash handling

Communication

Education

High school diploma or equivalent

Job description

Description

Michael Jordan's Restaurants are a collaboration between Cornerstone Restaurant Group (CRG) and the greatest athlete of his generation, Michael Jordan. Located in the Mohegan Sun Casino in Connecticut, Michael Jordan's Steak House, MJ23 Sports Bar & Grill, and Sol Toro are a collection of elevated food, thoughtful beverages, and Heartfelt Hospitality.

Server Responsibilities

• Greet guests, accurately take food and drink order and enter it into the POS
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
• Make a constant effort to tailor service and add personalization
• Participate in daily service meetings
• Take ownership of designated station
• Maintain a comprehensive knowledge of menu items, food preparation techniques, and culinary terminology
• Articulately describe all menu items, including daily additions to the menu
• Ongoing cleaning and maintenance of workstation according to established restaurant procedures
• Assist other stations whenever necessary
• Assist in training new service staff
• Report problem situations to management immediately
• Attend mandatory meetings when scheduled
• Always recommend specials, meals, appetizers, and/or beverages to the guests in an up-selling manner and answers any questions
• Monitor guests to fulfill additional requests
• Communicate any difficulties, guest comments, and other relevant information to your manager

The preceding reflects management’s definition of essential functions for the Server position but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons.

Server Benefits

• Generous Paid Vacation (earn immediately, up to 40 hours in your first year)
• Paid Sick Leave
• Premium holiday pay
• Dining Discount
• Family Meal
• Medical, Dental and Vision insurances (must average 30 hrs/week)
• Free supplemental health benefit program (telehealth, EAP, Rx)
• Voluntary Short-Term Disability, Voluntary Critical Illness, and Voluntary Critical Accident Insurances Offered
• Naturalization Exam Reimbursement
• Referral Program Bonus
• Pre-tax Commuter Benefits

Requirements

• At least 18 years of age
• High school education or equivalent
• 1-2 years of experience
• Basic computer skills
• Ability to deal with guests in a professional manner while maintaining a composed demeanor in high stress situations
• Ability to lift and carry objects weighing up to 25 pounds on a regular basis
• Frequent long periods of standing and walking are expected during the workday
• Ability to reach for objects and stoop or bend as needed to perform job duties
• This position may involve visual and auditory tasks, including the ability to see and hear adequately to perform job functions