Upscale Restaurant Manager: Lead Service & Guest Experience

Bazaar Miami Beach; Miami Beach (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Health & wellness benefits

Retirement savings plans

Employee dining discounts

Growth in a values-driven hospitality

Job summary

Bazaar Miami Beach is seeking a Restaurant Manager to lead daily service and coach a high-performing team. You will partner with the AGM/GM to drive guest satisfaction, oversee labor and inventory controls, and ensure adherence to JAG standards in a fast-paced setting.

As a floor-focused leader, you will be highly visible, coach service steps, handle guest recovery, and maintain compliance with health, safety, and wage laws. Nights, weekends, and holidays required.

Qualifications

• 2–4+ years of progressive FOH leadership in high-volume upscale casual or fine dining.

Responsibilities

• Lead daily service across all dayparts and activations (à la carte, bar, private dining, events).
• Execute SOPs; manage opening/closing, cash handling, and table/reservation management.
• Run pre-shifts; deploy staff to meet pace, cover, and sales projections.
• Ensure facility readiness, cleanliness, and health & safety compliance.
• Be visible on the floor; model hospitality and effective table touches.
• Coach service standards; manage guest recovery with empathy and speed.
• Recruit, interview, onboard; train staff in service, products, systems, compliance.
• Support P&L targets via smart scheduling and labor deployment.
• Review KPIs and report actions; drive upselling and private dining sales.
• Lead incident response and safety drills; ensure certifications stay current.
• Assist with menu launches, seasonal changes, and openings as assigned.

Skills

FOH leadership

Guest service

Communication

Team coaching

Cash handling

Tools

Resy

SevenRooms

TOCK

MICROS

Toast

HotSchedules

Google Workspace

Job description

Bazaar Miami Beach is seeking a Restaurant Manager to lead daily service and coach a high-performing team. You will partner with the AGM/GM to drive guest satisfaction, oversee labor and inventory controls, and ensure adherence to JAG standards in a fast-paced setting.

As a floor-focused leader, you will be highly visible, coach service steps, handle guest recovery, and maintain compliance with health, safety, and wage laws. Nights, weekends, and holidays required.