Upscale Restaurant AGM — Lead Guest Experience & Profit

The Rusty Pelican; Key Biscayne (FL); On-site; USD 105,000 - 110,000; Full time

Benefits offered by this job

Performance-based bonuses

Top-notch benefits

Job summary

The Rusty Pelican Miami is seeking an experienced Assistant General Manager to lead daily operations of a premier waterfront restaurant in Key Biscayne. You will drive sales, guest satisfaction, and team performance while maintaining upscale standards and a lively atmosphere.

Ideal candidates bring 5+ years in upscale, high-volume leadership, with at least 2 years as AGM or higher, and strong financial and inventory management skills. Join a team focused on excellence and growth.

Qualifications

• 5+ years of management experience in an upscale, high-volume restaurant environment.
• At least 2 years at Assistant General Manager level or higher.
• Proven leadership and interpersonal skills for team motivation and vendor relations.
• Strong knowledge of restaurant operations, including inventory, service standards, and health & safety regulations.
• Proficient with MS Office and restaurant management software.

Responsibilities

• Oversee daily restaurant operations to ensure seamless service and guest satisfaction.
• Collaborate with department heads to optimize service standards and processes.
• Train and supervise staff, maintaining high guest service levels.
• Monitor inventory and ensure proper stock levels of ingredients and supplies.
• Coordinate with the kitchen for timely service and quality adherence.
• Address guest inquiries and resolve issues professionally and promptly.
• Assist in budgeting, cost control, and financial performance tracking.
• Oversee beverage and bar operations and drive revenue opportunities.

Skills

Leadership

Guest service oriented

Operational management

Financial management

Team development

MS Office

Restaurant management software

Tools

MS Office

Restaurant management software

Job description

The Rusty Pelican Miami is seeking an experienced Assistant General Manager to lead daily operations of a premier waterfront restaurant in Key Biscayne. You will drive sales, guest satisfaction, and team performance while maintaining upscale standards and a lively atmosphere.

Ideal candidates bring 5+ years in upscale, high-volume leadership, with at least 2 years as AGM or higher, and strong financial and inventory management skills. Join a team focused on excellence and growth.