Restaurant Manager: Lead Service, People & Profit

Jose Andres Group; Miami Beach (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation with bonus

Health & wellness benefits

Retirement savings plans

Employee dining discounts

Growth in a values-driven, award‑named

Job summary

José Andrés Group is seeking a Restaurant Manager for our Miami Beach location to lead daily service and staff performance in a high-volume setting.

As a floor-forward leader, you will coach teams, uphold JAG standards, and ensure exceptional guest experiences across all dayparts, including events. You will partner with AGM/GM on labor, inventory, and compliance while promoting an inclusive, guest-focused culture.

Qualifications

• 2–4+ years of progressive front-of-house leadership in high-volume upscale casual or fine dining.
• Experience balancing guest experience, coaching, and cost controls.
• Experience with reservations and POS platforms.
• Strong communication, conflict resolution and coaching skills.
• Familiarity with food safety, alcohol service, and labor compliance.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Lead daily service across all dayparts (à la carte, bar, private dining, events).
• Execute SOPs, opening/closing, cash handling, and table management.
• Run pre-shifts, deploy staff to meet pace and sales projections.
• Ensure facility readiness and health & safety standards compliance.
• Coach service standards and manage guest recovery with empathy.
• Monitor KPIs and report actions; collaborate on inventory and costs.
• Lead menu launches, new concepts, and training rollouts.

Skills

FOH leadership

Staff coaching

Guest service excellence

Communication

Conflict resolution

Food safety & compliance

Wine/spirits knowledge

Tools

Resy

SevenRooms

TOCK

MICROS

Toast

HotSchedules

Google Workspace

Job description

José Andrés Group is seeking a Restaurant Manager for our Miami Beach location to lead daily service and staff performance in a high-volume setting.

As a floor-forward leader, you will coach teams, uphold JAG standards, and ensure exceptional guest experiences across all dayparts, including events. You will partner with AGM/GM on labor, inventory, and compliance while promoting an inclusive, guest-focused culture.