Restaurant Operations Leader & Guest Experience Manager

Crema Gourmet; Miami Beach (FL); On-site; USD 52,000 - 75,000; Full time

Job summary

Crema Gourmet in Miami Beach is seeking an energetic Store Manager to lead the restaurant end to end. You will train and coach the team, manage scheduling and standards, and drive guest satisfaction.

You will own daily operations, hit sales and labor targets, and make judgments that keep guests returning. Hospitality leadership often starts behind the bar, and this role grows leadership through example.

Qualifications

• 2+ years of leadership in a restaurant setting.
• Calm, organized, and people-first.
• Comfortable owning P&L and KPIs.
• Open availability, including weekends.

Responsibilities

• Lead, hire and coach the team.
• Own daily operations, scheduling, and standards.
• Drive sales, labor and cost targets.
• Create a welcoming guest experience.

Skills

Restaurant leadership

People management

P&L ownership

KPI tracking

Job description

Crema Gourmet in Miami Beach is seeking an energetic Store Manager to lead the restaurant end to end. You will train and coach the team, manage scheduling and standards, and drive guest satisfaction.

You will own daily operations, hit sales and labor targets, and make judgments that keep guests returning. Hospitality leadership often starts behind the bar, and this role grows leadership through example.