Upscale Restaurant AGM: Lead Team & Guest Experience

Socket.dev; Raleigh (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness insurance

401K with 50% match on first 6%

Home Loan Program

Employee discounts at 15 concepts

4 weeks PTO for maternity/paternity

Job summary

The Indigo Road Hospitality Group (IRHG) is seeking an Assistant General Manager to lead daily restaurant operations, drive guest satisfaction, and mentor a high-performing team. This role focuses on delivering extraordinary hospitality, managing finances, and upholding brand standards across our upscale concepts.

You will collaborate with the Restaurant GM to maintain top-tier service, optimize menus and costs, and foster strong relationships with guests and local partners, ensuring a thriving,

Qualifications

• 5+ years of experience in a restaurant management role, preferably in an upscale environment.
• Proven track record of leading and motivating teams to achieve operational and financial goals.
• Strong understanding of food and beverage operations, including inventory management, cost control, and menu development.
• Exceptional interpersonal and communication skills, with the ability to build rapport with team members, guests, and community partners.
• Passion for hospitality and a commitment to creating memorable guest experiences.
• Ability to work effectively in a fast-paced and dynamic environment.

Responsibilities

• Support the Restaurant General Manager in all aspects of daily operations, including finances, personnel, and guest relations.
• Foster a positive and supportive work environment that motivates team members and drives success.
• Champion staff development through mentorship, training opportunities, and career growth initiatives.
• Actively participate in community engagement efforts, collaborating with local vendors, businesses, and farms to source sustainable and high-quality ingredients.
• Oversee day-to-day operations and tackle challenges proactively, ensuring smooth and efficient restaurant operations.
• Maintain clear and effective communication with team members and the broader community.
• Uphold the highest standards for food quality, service excellence, and brand reputation.

Skills

Leadership

Guest relations

Job description

The Indigo Road Hospitality Group (IRHG) is seeking an Assistant General Manager to lead daily restaurant operations, drive guest satisfaction, and mentor a high-performing team. This role focuses on delivering extraordinary hospitality, managing finances, and upholding brand standards across our upscale concepts.

You will collaborate with the Restaurant GM to maintain top-tier service, optimize menus and costs, and foster strong relationships with guests and local partners, ensuring a thriving,