Universal Banker II: Member Services & Loans Pro

Georgia's Own Credit Union; Georgia; On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Job summary

Georgia's Own Credit Union is seeking a Universal Banker II to join our team in Georgia. You will combine teller duties with selling high-quality financial solutions to members and prospects, building relationships, and resolving issues for a smooth member experience.

The role emphasizes handling deposits, loans, and account services while ensuring adherence to policies and regulations. You will engage in consultative conversations, promote products, and contribute to branch performance metrics.

Qualifications

• Experience delivering customer service in a financial setting.
• Ability to process a range of financial transactions accurately.
• Knowledge of teller systems and branch operations ideal.

Responsibilities

• Greet members and provide courteous service in person, over the phone, or digitally.
• Process deposits, withdrawals, check cashing and loan payments.
• Maintain balancing records according to standards.
• Open and close consumer and business memberships.
• Assist with loan applications and documentation per policy.
• Educate members on products and services to meet financial goals.

Skills

Customer service

Cross-selling

Cash handling

Financial transactions

Lending knowledge

Tools

IRM system

ATMs

Glory Teller Machines

Check Scanning

Job description

Georgia's Own Credit Union is seeking a Universal Banker II to join our team in Georgia. You will combine teller duties with selling high-quality financial solutions to members and prospects, building relationships, and resolving issues for a smooth member experience.

The role emphasizes handling deposits, loans, and account services while ensuring adherence to policies and regulations. You will engage in consultative conversations, promote products, and contribute to branch performance metrics.