Universal Banker: Customer Growth & Service

Atlantic Union Bank; McLean (VA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

401(k) plan

Paid time off

Job summary

Atlantic Union Bank is seeking a Universal Banker to deliver high-quality client experiences across branch locations in McLean, VA. You will handle routine transactions, open accounts, and support sales and service initiatives with minimal supervision.

Responsibilities include handling teller transactions, cross-selling products, building relationships, ensuring compliance, and participating in process improvements to enhance service delivery.

Qualifications

• 2+ years relevant experience required.
• May require vocational or technical training.
• Ability to stand for extended periods and lift up to 30 lbs.

Responsibilities

• Process routine banking transactions at teller window or platform under supervision.
• Open new accounts and cross-sell bank products.
• Provide superior customer service and resolve issues.
• Refer customers to other bank services as appropriate.
• Support branch teams to meet performance targets.
• Adhere to policies and compliance requirements.

Skills

Customer service

Sales and cross-selling

Communication

Cash handling

Education

Vocational or technical training

Job description

Atlantic Union Bank is seeking a Universal Banker to deliver high-quality client experiences across branch locations in McLean, VA. You will handle routine transactions, open accounts, and support sales and service initiatives with minimal supervision.

Responsibilities include handling teller transactions, cross-selling products, building relationships, ensuring compliance, and participating in process improvements to enhance service delivery.