Universal Banker II: Flexible Branch Support

Atlantic Union Bank; Suffolk, Northern (VA, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Atlantic Union Bank is seeking a Universal Banker to deliver high-quality customer experiences across branch locations. The role supports client transactions, opens new accounts, handles teller functions, and cross-sells bank products while ensuring compliance and operational excellence.

The position emphasizes coaching branch teams, delivering responsive service, and building relationships to grow banking with customers in Reston, VA.

Qualifications

• Typically requires 2+ years relevant experience
• May require vocational or technical training
• Must be able to stand for extended periods and lift up to 30lbs

Responsibilities

• Responds to customers' needs by processing routine banking transactions at teller window or on the platform under minimal supervision
• Engages in sales and service activities to provide superior customer service
• Opening new accounts and handling teller transactions
• Marketing and cross-selling bank products and services and resolving complex customer service issues

Skills

Customer service

Sales

Communication

Branch support

Job description

Atlantic Union Bank is seeking a Universal Banker to deliver high-quality customer experiences across branch locations. The role supports client transactions, opens new accounts, handles teller functions, and cross-sells bank products while ensuring compliance and operational excellence.

The position emphasizes coaching branch teams, delivering responsive service, and building relationships to grow banking with customers in Reston, VA.