Universal Banker: Client Solutions & Branch Leadership

Atlantic Union Bank; Harrisonburg (VA); On-site; USD 42,000 - 66,000; Full time

Job summary

Atlantic Union Bank in Harrisonburg, VA seeks a Universal Banker to deliver high-quality client experiences across branch locations, sustain operational excellence, and ensure compliance with bank policies.

The role covers processing routine transactions, opening new accounts, cross-selling products, handling teller duties, resolving complex customer issues, and coaching branch teams to meet performance targets; prior experience and strong banking knowledge preferred.

Qualifications

• 5+ years relevant experience in banking or financial services.
• Vocational or technical training may be required.

Responsibilities

• Process routine banking transactions and open new accounts.
• Handle teller transactions and cross-sell bank products.
• Deliver consistent client experiences across branch locations.
• Coach branch teams to meet performance targets.
• Implement process improvements and strengthen service delivery.
• Ensure compliance with policies and regulatory requirements.

Skills

Customer service

Sales

Banking knowledge

Job description

Atlantic Union Bank in Harrisonburg, VA seeks a Universal Banker to deliver high-quality client experiences across branch locations, sustain operational excellence, and ensure compliance with bank policies.

The role covers processing routine transactions, opening new accounts, cross-selling products, handling teller duties, resolving complex customer issues, and coaching branch teams to meet performance targets; prior experience and strong banking knowledge preferred.