Floating Universal Banker — Client Service & Branch Ops

Atlantic Union Bank; Ashton (MD); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k) plan

Medical, dental, vision

Paid time off

Job summary

Atlantic Union Bank is seeking a Universal Banker to deliver consistent client experiences across branch locations. You will process routine banking transactions, open accounts, and cross-sell bank products while maintaining compliance with policies.

2+ years of relevant experience and strong customer service skills are expected. The role supports sales and service activities with coaching for branch teams to meet performance goals.

Qualifications

• Typically requires 2+ years relevant experience.
• Basic knowledge of job procedures and tools may be needed.
• Vocational or technical education may be required.

Responsibilities

• Process routine banking transactions at teller window or on platform.
• Open new accounts and handle teller transactions.
• Engage in sales and service activities to cross-sell products.
• Resolve complex customer service issues and build relationships.
• Refer customers to other banking services as appropriate.
• Support branch teams and ensure compliance with policies.

Skills

Customer service

Sales

Communication

Team collaboration

Education

High school diploma or equivalent

Job description

Atlantic Union Bank is seeking a Universal Banker to deliver consistent client experiences across branch locations. You will process routine banking transactions, open accounts, and cross-sell bank products while maintaining compliance with policies.

2+ years of relevant experience and strong customer service skills are expected. The role supports sales and service activities with coaching for branch teams to meet performance goals.