Universal Banker & Branch Operations Pro

Atlantic Union Bank; Money (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Paid time off

Wellness resources

Job summary

Atlantic Union Bank is seeking a Universal Banker to support branch delivery across locations in Virginia. You will respond to customers’ needs, process routine banking transactions, open accounts, and cross-sell bank products with a focus on superior service.

You’ll build rapport with customers, identify opportunities, and refer them to appropriate services while maintaining accuracy and compliance. In this role, you’ll coach frontline teams, monitor controls, and participate in process

Qualifications

• Responds to customers' needs by processing routine banking transactions.
• Opens new accounts and handles teller transactions.
• Markets and cross-sells bank products and services.
• Resolves complex customer service issues.
• Works under minimal supervision and follows procedures.

Responsibilities

• Opening new accounts
• Handling teller transactions
• Marketing and cross-selling bank products and services
• Resolving complex customer service issues
• Refer customer to other banking services and personnel as appropriate

Skills

Customer service

Sales skills

Banking knowledge

Communication skills

Education

Vocational/Technical training

Job description

Atlantic Union Bank is seeking a Universal Banker to support branch delivery across locations in Virginia. You will respond to customers’ needs, process routine banking transactions, open accounts, and cross-sell bank products with a focus on superior service.

You’ll build rapport with customers, identify opportunities, and refer them to appropriate services while maintaining accuracy and compliance. In this role, you’ll coach frontline teams, monitor controls, and participate in process