Universal Banker: Branch Ops & Client Service Pro

Atlantic Union Bank; Virginia Beach (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Paid time off

Job summary

Atlantic Union Bank in Virginia Beach seeks a Universal Banker to deliver high-quality client experiences by handling routine banking transactions, opening accounts, and cross-selling bank products. You will support branch service operations and engage customers to build long-term banking relationships.

Responsibilities include providing frontline support, coaching teammates, and ensuring compliance with bank policies.

Qualifications

• 5+ years relevant experience
• Ability to process routine banking transactions
• Strong customer service and sales skills

Responsibilities

• Open new accounts
• Handle teller transactions
• Market and cross-sell bank products and services
• Resolve complex customer service issues
• Refer customers to other bank services as appropriate
• Support branch teams to meet performance expectations

Skills

Customer service

Sales

Communication

Banking knowledge

Education

Vocational or technical training

Job description

Atlantic Union Bank in Virginia Beach seeks a Universal Banker to deliver high-quality client experiences by handling routine banking transactions, opening accounts, and cross-selling bank products. You will support branch service operations and engage customers to build long-term banking relationships.

Responsibilities include providing frontline support, coaching teammates, and ensuring compliance with bank policies.