Unit Secretary – Patient Flow & Records Specialist

Northwesternmedicine; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Northwestern Medicine is seeking a Unit Secretary to serve as the receptionist for the patient care unit and to greet and assist patients, visitors, and staff. You will coordinate the flow of information at the nurses' station and assist clinicians in coordinating the patient's stay and care.

The role emphasizes customer service, medical records support, and desk clerical duties to maintain smooth unit operations and patient experience.

Qualifications

• High School diploma or GED required.
• Excellent communication and customer service skills.
• Computer experience required.

Responsibilities

• Greet patients, visitors and staff as the first point of contact.
• Coordinate information flow at the nurses' station to support care delivery.
• Assist physicians, nurses and other staff in coordinating patient stay and experience.
• Prepare and maintain medical records for admissions, transfers and discharges.
• Support patient flow by assisting with admissions, discharges and transfers.

Skills

Excellent communication and customer

Computer experience

Education

High School or GED

One year of college or business school

Unit secretary experience

Job description

Northwestern Medicine is seeking a Unit Secretary to serve as the receptionist for the patient care unit and to greet and assist patients, visitors, and staff. You will coordinate the flow of information at the nurses' station and assist clinicians in coordinating the patient's stay and care.

The role emphasizes customer service, medical records support, and desk clerical duties to maintain smooth unit operations and patient experience.