General Medicine Unit Secretary – Patient Flow & Records

Northwestern Memorial Hospital; Chicago (IL); On-site; USD 2,512,000 - 3,577,000; Full time

Job summary

Northwestern Memorial Hospital is seeking a Unit Secretary to greet patients, visitors and staff, and support the nurses’ station with timely information flow. You will prepare medical records, assist with admissions, discharges and transfers, and help coordinate patient care across the unit.

The role emphasizes excellent communication, basic computer skills, and attention to regulatory documentation. Join a team focused on compassionate, efficient patient experiences and high-quality care.

Qualifications

• High School or GED.
• Excellent communication and customer service skills.
• Computer experience.

Responsibilities

• Greet patients, visitors, and staff promptly and courteously.
• Coordinate the flow of information at the nurses’ station.
• Assist physicians, nurses, and other health care providers in coordinating patient stay.
• Prepare and maintain medical records for admissions, discharges, and transfers.
• Handle admissions, discharges, and transfers in a timely manner.

Skills

Excellent communication

Customer service

Education

High School or GED

One year of college

Tools

Computer experience

Job description

Northwestern Memorial Hospital is seeking a Unit Secretary to greet patients, visitors and staff, and support the nurses’ station with timely information flow. You will prepare medical records, assist with admissions, discharges and transfers, and help coordinate patient care across the unit.

The role emphasizes excellent communication, basic computer skills, and attention to regulatory documentation. Join a team focused on compassionate, efficient patient experiences and high-quality care.