Unit Secretary – Patient Care & EMR Support (Stepdown CVT)

Northwestern Memorial Hospital; Chicago (IL); On-site; USD 25,000 - 36,000; Full time

Job summary

Northwestern Medicine is seeking a Unit Secretary to greet patients and visitors, coordinate communications at the nurses’ station, and assist care teams with patient flow and documentation.

The role involves maintaining medical records, supporting EMR processes, and ensuring smooth admissions, discharges, and transfers on the unit. Strong communication and computer skills are essential for success.

Qualifications

• Excellent communication and customer service skills.
• Computer experience is required.
• Familiarity with hospital workflows is a plus.

Responsibilities

• Greet patients, visitors, and staff; coordinate flow at the nurses’ station.
• Prepare and maintain patient medical records; manage EMR entries and down-time processes.
• Manage admission, discharge, and transfer activities; support patient flow and bed tracking.

Skills

Excellent communication

Customer service

Computer experience

Education

High School or GED

One year of college or business school

Tools

EMR systems

Job description

Northwestern Medicine is seeking a Unit Secretary to greet patients and visitors, coordinate communications at the nurses’ station, and assist care teams with patient flow and documentation.

The role involves maintaining medical records, supporting EMR processes, and ensuring smooth admissions, discharges, and transfers on the unit. Strong communication and computer skills are essential for success.