Unit Operations Coordinator & Monitor Tech

500 Baystate Wing Hospital; United States; On-site; USD 23,000 - 34,000; Full time

Job summary

Baystate Wing Hospital is seeking a Unit Coordinator to support bed management and patient throughput on the unit. You will manage patient records, coordinate admissions/discharges and serve as a liaison among clinical staff and patients.

The role involves daily use of hospital systems, accurate documentation, and front-desk duties to welcome visitors and orient patients and families to the unit.

Qualifications

• GED or HiSET required.
• Computer literate with ability to use multiple hospital systems.
• Strong interpersonal and communication skills.

Responsibilities

• Bed Management: track, prioritize and assign beds; coordinate admissions, discharges, transfers.
• Use hospital systems daily (OAS Gold, SMS, CIS, Premise, BMD, PCM Auditor, PeopleSoft, Staples, Kronos).
• Serve as unit-based resource; greet patients/families and relay messages to teams.
• Prepare patient records, discharge documents and log activities related to admissions and transfers.
• Assist with scheduling, staffing communications, and coordination with clinical staff.

Skills

Computer literacy

Interpersonal skills

English literacy

Education

GED or HiSET

Tools

OAS Gold

SMS

CIS

Premise

BMD

PCM Auditor

PeopleSoft

Staples

Kronos

Job description

Baystate Wing Hospital is seeking a Unit Coordinator to support bed management and patient throughput on the unit. You will manage patient records, coordinate admissions/discharges and serve as a liaison among clinical staff and patients.

The role involves daily use of hospital systems, accurate documentation, and front-desk duties to welcome visitors and orient patients and families to the unit.