Unit Operations & Bed Coordination Associate

baystatehealth; Springfield (MA); On-site; USD 52,000 - 66,000; Full time

Job summary

Baystate Health is seeking a Unit Administrative Specialist to support the Nurse Manager and coordinate with the charge nurse. The role handles patient information, documentation, and medical records, and facilitates smooth unit operations, acting as receptionist and business partner for the department.

You will orient patients and families, relay routine information, manage bed assignments and throughput, and assist with admissions, discharges, and transfers in collaboration with RNs and

Responsibilities

• Bed management: tracks, prioritizes and assigns beds; coordinates ADTs with appropriate departments.
• Unit records and throughput: maintains patient charts, discharge paperwork, and related logs.
• Communication: relays messages, answers routine inquiries, and coordinates with nursing and ancillary staff.
• Unit resident support: greets patients/families and supports hospitalists with rounds and coverage.

Job description

Baystate Health is seeking a Unit Administrative Specialist to support the Nurse Manager and coordinate with the charge nurse. The role handles patient information, documentation, and medical records, and facilitates smooth unit operations, acting as receptionist and business partner for the department.

You will orient patients and families, relay routine information, manage bed assignments and throughput, and assist with admissions, discharges, and transfers in collaboration with RNs and