Clinical Operations Coordinator

Baystate Health; Springfield, Northern (MA, KY); Hybrid; USD 23,000 - 36,000; Full time

Benefits offered by this job

Excellent compensation

Health insurance

PTO up to 25 days first year

Continuing education support

401k retirement plan

Employee wellbeing programs

Job summary

Baystate Health is seeking an Operations Associate for the Med/Surg Unit Springfield 6400 in Springfield, MA. The role focuses on bed management, admissions, discharges, and transfers, ensuring smooth patient flow and effective communication across departments.

The position emphasizes accuracy in documentation, coordination with hospitalists and case management, and participation in unit projects and staffing adjustments.

Qualifications

• GED or HiSET is required.
• Basic Cardiac Life Support certification (American Heart Association) is required or preferred.

Responsibilities

• Bed management and patient throughput coordination with nursing and ancillary teams.
• Maintain unit records, schedules, and discharge/transfer processes to ensure smooth patient flow.
• Assist with communication across departments and provide greeter support for new admissions.

Skills

Computer literacy

Interpersonal skills

Education

GED or HiSET (Required)

Basic Cardiac Life Support (BCLS)

Job description

Baystate Health is seeking an Operations Associate for the Med/Surg Unit Springfield 6400 in Springfield, MA. The role focuses on bed management, admissions, discharges, and transfers, ensuring smooth patient flow and effective communication across departments.

The position emphasizes accuracy in documentation, coordination with hospitalists and case management, and participation in unit projects and staffing adjustments.