Unit Coordinator – Patient Services & Admin

Tufts Medicine; Boston (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medicine is seeking an Administrative Unit Coordinator to provide clerical and patient flow support within hospital units. You will manage patient charts, greet visitors, transcribe orders, and coordinate communications across departments to ensure smooth operations.

The role requires strong organizational and communication skills, proficiency with MS Office, and the ability to handle confidential information in a healthcare environment.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience in healthcare or a customer-facing setting preferred.
• Associate’s degree preferred.

Responsibilities

• Remains in constant communications with admissions on patient status (transfers, admissions, discharges, bed changes).
• Review bed assignments and relay information to clinical staff.
• Greet and direct patients, visitors, physicians, and hospital personnel on arrival or calls.
• Prepare and maintain patient charts and medical records per hospital policy.
• Transcribe physician orders to appropriate information sites and follow through.
• Coordinate communication during emergencies or STAT requests.
• Assist with orientation and training of new unit coordinators.

Skills

Communication

Organization

Confidential handling

Computer literacy

Interpersonal skills

Medical terminology

Problem solving

Education

High school diploma or equivalent

Associate’s degree

Tools

Microsoft Word

Excel

Outlook

Job description

Tufts Medicine is seeking an Administrative Unit Coordinator to provide clerical and patient flow support within hospital units. You will manage patient charts, greet visitors, transcribe orders, and coordinate communications across departments to ensure smooth operations.

The role requires strong organizational and communication skills, proficiency with MS Office, and the ability to handle confidential information in a healthcare environment.