Hospital Unit Coordinator: Patient Flow & Admin

Tufts Medical Center, Inc.; United States; On-site; USD 26,000 - 33,000; Full time

Job summary

Tufts Medicine seeks an administrative coordinator to provide clerical and operational support across hospital units. You will manage patient flow, maintain charts, coordinate communications, and assist with record-keeping and scheduling.

The role emphasizes customer service in a healthcare setting, proficiency with MS Office, and the ability to work under supervision in a busy environment. Candidates should have a high school diploma, with preferred associate degree.

Qualifications

• High school diploma or equivalent.
• One year of customer service experience in healthcare or customer-facing setting preferred.
• Associate's degree preferred.

Responsibilities

• Coordinate flow of patient activity and information.
• Greet and direct patients, visitors, physicians, and hospital personnel.
• Transcribe physician orders and maintain medical records.
• Maintain unit communication and respond to inquiries.
• Support effective communication for the nursing unit and triage calls.
• Assist with orientation and training of new unit coordinators.

Skills

Excellent communications

Excellent organizational skills

Microsoft Word

Excel

Outlook

Confidential information handling

Customer service

Education

High school diploma or equivalent

Associate's degree

Tools

Microsoft Word

Excel

Outlook

Job description

Tufts Medicine seeks an administrative coordinator to provide clerical and operational support across hospital units. You will manage patient flow, maintain charts, coordinate communications, and assist with record-keeping and scheduling.

The role emphasizes customer service in a healthcare setting, proficiency with MS Office, and the ability to work under supervision in a busy environment. Candidates should have a high school diploma, with preferred associate degree.