Patient Care Unit Coordinator: Admin & Liaison

MelroseWakefield Healthcare, Inc.; United States; On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medicine is seeking an administrative support professional to coordinate patient flow and information across hospital units. You will handle clerical duties, admissions communications, chart creation, and medical record preparation under clinical leadership guidance.

The role requires strong organizational and communication skills, experience in a healthcare environment, and proficiency with common office software. On-site work at a Massachusetts facility is involved.

Qualifications

• High school diploma or equivalent.
• One year of customer service experience in a healthcare or customer facing setting.
• Associate's degree.

Responsibilities

• Remains in constant communications with admissions on the status of all patients including transfers, admissions, discharges, bed changes, bed cleaning request, and possible changes through the shift.
• Responsible for review of bed assignments and relaying this information to clinical staff.
• Receives, greets and directs patients, visitors, physicians, and hospital personnel arriving on or calling a patient care unit in a manner consistent with service excellence expectations and hospital standards of behavior.
• Initiates, assembles and maintains patient charts on the assigned unit in appropriate, functional order according to hospital policy.
• Prepares and maintains medical records, labeling patient name on admission forms and filing paperwork in medical record.

Skills

Communication skills

Organization

Microsoft Word

Excel

Outlook

Confidentiality

Problem solving

Education

High school diploma or equivalent

Associate's degree

Tools

Microsoft Word

Excel

Outlook

Job description

Tufts Medicine is seeking an administrative support professional to coordinate patient flow and information across hospital units. You will handle clerical duties, admissions communications, chart creation, and medical record preparation under clinical leadership guidance.

The role requires strong organizational and communication skills, experience in a healthcare environment, and proficiency with common office software. On-site work at a Massachusetts facility is involved.