Hospital Unit Coordinator - Patient Care & Admin

Tufts Medical Center, Inc.; United States; On-site; USD 26,000 - 33,000; Full time

Job summary

Tufts Medicine is seeking a unit coordinator to provide administrative support on the patient care unit. The role focuses on clerical duties, charting, and effective communication with admissions, clinical staff, and external services.

The shift is Monday–Friday, 2:00 PM to 10:30 PM, totaling 40 hours weekly. Responsibilities include maintaining patient charts, transcribing orders, managing patient flow, and coordinating with case management for follow-up appointments.

Qualifications

• High school diploma or equivalent.
• One (1) year of customer service experience in a healthcare or customer facing setting.
• Associate's degree.

Responsibilities

• Remains in constant communications with admissions on the status of all patients including transfers, admissions, discharges, bed changes, bed cleaning request, and possible changes through the shift.
• Responsible for review of bed assignments and relaying this information to clinical staff.
• Receives, greets and directs patients, visitors, physicians, and hospital personnel arriving on or calling a patient care unit in a manner consistent with service excellence expectations and hospital standards of behavior.
• Initiates, assembles and maintains patient charts on the assigned unit in appropriate, functional order according to hospital policy.
• Prepares and maintains medical records, in accordance to hospital standards and policy, including labeling patient name on admission forms.
• Transcribes physician orders to appropriate information sites and completes necessary follow through.
• Collaborates with case management staff, social workers and nursing staff to facilitate follow up appointments within the hospital or upon discharge.
• Coordinates communication during emergency situations or STAT requests or orders.

Skills

Communication skills

Organizational skills

Computer proficiency

Confidential data handling

Education

High school diploma

Associate's degree

Tools

Microsoft Word

Excel

Outlook

Job description

Tufts Medicine is seeking a unit coordinator to provide administrative support on the patient care unit. The role focuses on clerical duties, charting, and effective communication with admissions, clinical staff, and external services.

The shift is Monday–Friday, 2:00 PM to 10:30 PM, totaling 40 hours weekly. Responsibilities include maintaining patient charts, transcribing orders, managing patient flow, and coordinating with case management for follow-up appointments.