Unit Coordinator - Front Desk & Patient Care

BMC Software; Boston (MA); On-site; USD 27,000 - 36,000; Part time

Job summary

Boston Medical Center in Boston is seeking a part-time Unit Coordinator at Menino 6 East to manage clerical and front desk operations, support patient care, and coordinate information flow for patients and families.

The role requires high school education, 1-2 years clerical experience, and strong computer/office skills. You will interact with staff, patients, and visitors, handle calls, arrange appointments, and support charting and discharge processes in a fast-paced hospital setting.

Qualifications

• High school education or GED is required.
• 1–2 years of clerical experience required; healthcare setting preferred.
• Proficiency with MS Office and hospital information systems (SEM/IDX/SDK) desirable.
• Ability to type, file, answer phones and manage basic office tasks.
• Strong English communication and interpersonal skills are essential.

Responsibilities

• Performs a variety of front desk/clerical duties for the department.
• Answers calls and inquiries in a timely manner; routes to appropriate staff.
• Maintains patient records, labels, and charts; assists with discharge processes.
• Schedules appointments and coordinates transportation and patient services.
• Ensures patient belongings and information are organized and secure.
• Interacts with patients and families to provide courteous, non-clinical information.

Skills

Microsoft Office

English proficiency

Medical terminology

Communication

Typing

Telephone skills

Organization

Education

High school education or GED

Tools

SEM

IDX

SDK

Job description

Boston Medical Center in Boston is seeking a part-time Unit Coordinator at Menino 6 East to manage clerical and front desk operations, support patient care, and coordinate information flow for patients and families.

The role requires high school education, 1-2 years clerical experience, and strong computer/office skills. You will interact with staff, patients, and visitors, handle calls, arrange appointments, and support charting and discharge processes in a fast-paced hospital setting.