Patient Care Unit Coordinator

Boston Medical Center, Corp.; Boston, Northern (MA, KY); Hybrid; USD 27,000 - 36,000; Full time

Job summary

Boston Medical Center is seeking a Unit Coordinator to manage clerical functions at the nursing station/front desk. The role supports the clinical team by delivering patient care through administrative and customer service tasks. Location: M7E. Schedule: 24 Hours (Days/Evenings).

The position involves greeting patients and families, coordinating front desk activities, data entry, and assisting with admissions, discharges and transport logistics as needed.

Qualifications

• Requires a high school education or GED.
• One to two years of clerical experience in a healthcare setting preferred.
• Strong customer service and interpersonal skills required.

Responsibilities

• Greet and direct patients, families, visitors and staff in a courteous manner.
• Coordinate front desk/office support, answer calls, and route inquiries promptly.
• Enter and verify patient information in systems; print and file reports as needed.
• Assist with patient admissions/discharges and distribution of information to patients and families.
• Support nursing staff with routine clerical tasks and unit communications.

Skills

Customer service

Interpersonal skills

Microsoft Office

Medical terminology

Clerical / data entry

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Boston Medical Center is seeking a Unit Coordinator to manage clerical functions at the nursing station/front desk. The role supports the clinical team by delivering patient care through administrative and customer service tasks. Location: M7E. Schedule: 24 Hours (Days/Evenings).

The position involves greeting patients and families, coordinating front desk activities, data entry, and assisting with admissions, discharges and transport logistics as needed.