Hospital Unit Coordinator — Front Desk & Patient Care

Boston Medical Center; Boston (MA); On-site; USD 26,000 - 36,000; Full time

Job summary

Boston Medical Center is seeking a Unit Coordinator for the MICU A, providing essential clerical and customer service support at the nursing station. You will assist with patient/family communication, data entry, scheduling, and coordinating unit operations with the clinical team.

The role requires strong clerical skills, basic medical terminology knowledge, and the ability to work evenings on Tuesdays, Wednesdays, and Fridays.

Qualifications

• Requires a high school education or GED.
• One to two years clerical experience, healthcare setting preferred.
• Able to use and troubleshoot basic office equipment.
• Excellent interpersonal skills and ability to interact with patients, families, and staff.

Responsibilities

• Greets and directs patients, families and staff with courteous service.
• Coordinates front desk/office support and performs clerical duties.
• Maintains patient records, schedules appointments and prints reports.
• Responds to calls, messages, and inquiries in a timely manner.

Skills

Clerical skills

Customer service

Medical terminology

Microsoft Office

Education

High school diploma or GED

Tools

SEM

IDX

SDK

Job description

Boston Medical Center is seeking a Unit Coordinator for the MICU A, providing essential clerical and customer service support at the nursing station. You will assist with patient/family communication, data entry, scheduling, and coordinating unit operations with the clinical team.

The role requires strong clerical skills, basic medical terminology knowledge, and the ability to work evenings on Tuesdays, Wednesdays, and Fridays.