MICU Front Desk & Care Coordinator

Boston Medical Center (BMC); Boston (MA); On-site; USD 26,000 - 36,000; Full time

Job summary

Boston Medical Center in Boston, MA is seeking a Unit Coordinator to manage clerical operations at the MICU A front desk, greet patients, route calls, and support the clinical team in daily patient flow. You will handle electronic data entry, appointment scheduling, chart preparation, and coordination of admissions/discharges, working closely with nurses and administrators.

Prior clerical experience in healthcare is preferred; high school diploma required.

Qualifications

• High school education or GED required.
• Experience in healthcare clerical work preferred.
• Strong customer service and communication skills.
• Proficiency with basic office software and data entry.

Responsibilities

• Greets and directs patients, families, and staff with courtesy.
• Manages front desk coordination and clerical tasks for MICU A.
• Answers calls, screens inquiries, and routes to appropriate staff.
• Performs data entry, scheduling, and chart preparation.
• Assists in patient admissions, discharges, and transportation coordination.
• Maintains environment and ensures patient privacy and safety.

Skills

Clerical skills

Customer service

English communication

Medical terminology

Education

High School Diploma or GED

Tools

Microsoft Office

SEM

IDX

SDK

Job description

Boston Medical Center in Boston, MA is seeking a Unit Coordinator to manage clerical operations at the MICU A front desk, greet patients, route calls, and support the clinical team in daily patient flow. You will handle electronic data entry, appointment scheduling, chart preparation, and coordination of admissions/discharges, working closely with nurses and administrators.

Prior clerical experience in healthcare is preferred; high school diploma required.