Patient Care Unit Coordinator (Front Desk)

Boston Medical Center; Boston (MA); On-site; USD 32,000 - 43,000; Part time

Job summary

Boston Medical Center is seeking a part-time Unit Coordinator for Menino 6 East. You will handle front desk clerical tasks, greet patients and families, answer calls, schedule appointments, and support the clinical team in delivering patient care.

Responsibilities include managing admissions/discharges, maintaining medical records, and ensuring smooth unit operations. Requires high school diploma and 1–2 years clerical experience; bilingual skills are a plus.

Qualifications

• Must be able to communicate clearly in English and handle non-clinical information.
• Experience with clerical tasks and front desk operations is preferred.
• Proficiency with basic office software and hospital systems is required.

Responsibilities

• Greet and direct patients, families, visitors and staff at the front desk.
• Perform clerical duties and manage phone calls, emails, and scheduling.
• Coordinate patient admissions, discharge and transfer processes as needed.
• Maintain patient charts and ensure accurate data entry and filing.

Skills

Customer service

Clerical skills

Communication

Telephone skills

Education

High school diploma or GED

Tools

Microsoft Office

SEM

IDX

SDK

Job description

Boston Medical Center is seeking a part-time Unit Coordinator for Menino 6 East. You will handle front desk clerical tasks, greet patients and families, answer calls, schedule appointments, and support the clinical team in delivering patient care.

Responsibilities include managing admissions/discharges, maintaining medical records, and ensuring smooth unit operations. Requires high school diploma and 1–2 years clerical experience; bilingual skills are a plus.