Unit Clerk & Patient Services Associate

Yale New Haven Health; New Haven (CT); Hybrid; USD 25,000 - 49,000; Full time

Job summary

Yale New Haven Health in New Haven is seeking an Administrative Clerk to support the department with clerical duties, greet patients and visitors, and coordinate appointments. You will interact professionally with patients, hospital staff, physicians and other contacts to ensure smooth operations.

The role requires a High School Diploma and 1–2 years of administrative clerical experience, preferably in a patient-care setting, with basic computer skills.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years administrative clerical experience, preferably in a patient care environment.
• Prior computer usage strongly preferred.

Responsibilities

• Acts as receptionist, greeting patients, visitors, and others.
• Distributes mail, takes and delivers messages for unit personnel.
• Schedules patient appointments in coordination with clinical staff.
• Maintains professional and courteous interactions with patients, staff, physicians and others.
• Keeps clerical areas safe, clean, and organized.
• Respects patients' rights at all times.
• Assists in maintaining supplies at appropriate inventory levels.
• Performs efficiently in emergency situations as directed.
• Seeks information or assistance from administrators or resource people.

Skills

Reception duties

Scheduling

Customer service

Microsoft Office

Education

High School Diploma

Job description

Yale New Haven Health in New Haven is seeking an Administrative Clerk to support the department with clerical duties, greet patients and visitors, and coordinate appointments. You will interact professionally with patients, hospital staff, physicians and other contacts to ensure smooth operations.

The role requires a High School Diploma and 1–2 years of administrative clerical experience, preferably in a patient-care setting, with basic computer skills.