Unit Clerk - Patient Services & Scheduling

Yale New Haven Health; New Haven (CT); On-site; USD 40,000 - 52,000; Full time

Job summary

Yale New Haven Health is seeking a capable unit clerk/administrative assistant to support department operations. Responsibilities include greeting patients, coordinating appointments with clinical staff, and performing essential clerical duties to ensure patient flow and accuracy of records.

The role emphasizes professional communication with patients and hospital staff, maintaining a clean work environment, and adhering to patient rights guidelines while assisting with supplies and emergency

Qualifications

• 1–2 years administrative clerical experience in patient care preferred.
• Minimum High School Diploma or GED required.

Responsibilities

• Acts as receptionist, greeting patients, visitors and others.
• Performs unit clerical tasks: mailing, messages, record-keeping, typing and filing.
• Handles patient appointment system and schedules appointments with clinical staff.
• Interacts professionally with patients, staff, physicians and office staff.
• Maintains clean, safe, and organized clerical areas.
• Respects patients' rights at all times.
• Assists with supplies, ordering, and errands.
• Responds appropriately in emergencies.

Skills

Administrative clerical experience

Patient care environment experience

Computer usage

Education

High School Diploma or GED

Tools

Scheduling/appointment systems

Job description

Yale New Haven Health is seeking a capable unit clerk/administrative assistant to support department operations. Responsibilities include greeting patients, coordinating appointments with clinical staff, and performing essential clerical duties to ensure patient flow and accuracy of records.

The role emphasizes professional communication with patients and hospital staff, maintaining a clean work environment, and adhering to patient rights guidelines while assisting with supplies and emergency