Patient-Cocused Healthcare Services Associate

Yale New Haven Health; Bridgeport (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Yale New Haven Health Bridgeport Hospital is seeking an administrative support professional to join the team. You will interact with patients, families and staff to ensure a welcoming, efficient experience, while maintaining accurate medical records and confidentiality.

The role requires a high school diploma or equivalent, with at least 6 months of healthcare experience and strong computer/keyboard skills. A fast-paced environment and patient-centered approach are essential.

Qualifications

• High school diploma or equivalent; secretarial coursework preferred.
• Minimum of 6 months work experience, preferably in a healthcare setting.
• Excellent computer and keyboarding skills; able to read and follow instructions.

Responsibilities

• Service Excellence: provide exemplary customer service to patients, families, physicians, staff and support departments.
• Collaboration and Teamwork: communicate information timely and effectively; follow through on responses.
• Technical Expertise: proficient with computer applications and HIPAA-confidential records.
• Positive Impact on Practice: maintain a clean, regulatory-ready environment and contribute to a positive culture.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Time management

Education

High school diploma or equivalent

Secretarial coursework preferred

Job description

Yale New Haven Health Bridgeport Hospital is seeking an administrative support professional to join the team. You will interact with patients, families and staff to ensure a welcoming, efficient experience, while maintaining accurate medical records and confidentiality.

The role requires a high school diploma or equivalent, with at least 6 months of healthcare experience and strong computer/keyboard skills. A fast-paced environment and patient-centered approach are essential.