Undergraduate Programs Operations Coordinator

Harvard University; Massachusetts; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Health insurance starts Day 1

Retirement plan

Wellbeing resources

Tuition assistance

Commuter benefits

Job summary

Harvard University’s Faculty of Arts and Sciences is seeking an experienced administrator to manage logistics for an academic program within an Administrative Grouping. You will coordinate cataloguing of courses, support teaching operations, and serve as a key liaison with faculty, staff, and external partners.

The role requires building processes, maintaining records, and overseeing events for undergraduate students within a dynamic university environment.

Qualifications

• Minimum five years of administrative or office experience.
• College degree strongly preferred.
• Excellent organizational skills with ability to prioritize work.
• Proven project and/or program management skills.
• Excellent interpersonal and communication skills.
• Ability to work independently with minimal supervision.
• Ability to handle complex and confidential information with discretion.
• Competency using a variety of computer software.

Responsibilities

• Coordinate and have direct responsibility for an academic program within an Administrative Grouping, under the Chair DUS, and ADUS as appropriate.
• Serve as the cluster’s Catalogue Coordinator, entering and scheduling new courses every semester and maintaining the catalogue on an ongoing basis.
• Organizes and implements administrative systems and procedures performing necessary support duties.
• Serves as principal administrative contact and liaison with departmental or program constituents, other universities or with government agencies; principal source of information on established unit/project/program policies and advises faculty, students or staff on regulations and policies.
• Prepare, maintain, and submit program academic records (such as course, student, or degree records).
• Keeps current on trends, compliance issues, regulations and guidelines regarding subject matter; advises appropriate community members accordingly.
• Executes departmental events related to Undergraduate students: Negotiates with hotels, caterers and vendors, makes recommendations for food and activities for participants, managing to a pre-assigned event/function budget; assigns and coordinates, classroom, AV and other facilities on behalf of program.
• Gathers and maintains data for and assists in preparing reports, often using a variety of computer software; prepare statistics and reports on program participation, marketing responses, budget, and evaluations.
• Oversees work of support staff, students and/or casuals; trains, schedules and distributes work to students, casuals, and non-overtime-eligible employees).
• May research issues related to policy development and recommend possible new or revised policy statement; may recommend a possible implementation plan.
• May serve as IT point person for department; may serve as liaison to the centralized communication team by gathering and coordinating program-specific content, updates, etc. for the website.
• Other duties as assigned by supervisor, including but not limited to managing office supplies.

Skills

Organizational skills

Project management

Communication skills

Independence

Confidentiality

Computer software

Education

College degree

Job description

Harvard University’s Faculty of Arts and Sciences is seeking an experienced administrator to manage logistics for an academic program within an Administrative Grouping. You will coordinate cataloguing of courses, support teaching operations, and serve as a key liaison with faculty, staff, and external partners.

The role requires building processes, maintaining records, and overseeing events for undergraduate students within a dynamic university environment.