UKG Ready HR Lead & Escalation Expert

Accenture; Redmond (WA); On-site; USD 80,000 - 180,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Long-term disability

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture is seeking an experienced UKG HR Lead & Escalation Manager in the United States to partner with cross-functional teams to maximise the value of workforce management investments. You will guide operations, improve processes, and ensure governance and compliance across client environments.

Responsibilities include supporting teams, rolling out new processes, conducting audits, and maintaining governance standards while mentoring consulting teams. Travel may be required.

Qualifications

• Minimum 3 years of hands-on experience with UKG Ready HR Core and Value Add Modules (Performance, Compensation, Benefits, People Analytics, ACA, Learning).
• Minimum 3 years of advanced experience in U.S. HR compliance, including federal regulations and best practices.
• Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent minimum 6-year work experience.

Responsibilities

• Supporting and enabling team members to deliver high-quality solutions.
• Leading the rollout of new processes and identifying opportunities to improve existing workflows.
• Conducting audits to drive efficiency, accuracy, and compliance.
• Maintaining governance standards and facilitating administrative oversight.

Skills

UKG Ready HR Core

HR compliance

People analytics

Audit and governance

Documentation & training

Data analysis

Team development

Governance & compliance

Education

Bachelor's degree or equivalent

Job description

Accenture is seeking an experienced UKG HR Lead & Escalation Manager in the United States to partner with cross-functional teams to maximise the value of workforce management investments. You will guide operations, improve processes, and ensure governance and compliance across client environments.

Responsibilities include supporting teams, rolling out new processes, conducting audits, and maintaining governance standards while mentoring consulting teams. Travel may be required.